Venues · Labor brokers · Rental houses

Stop typing the same numbers into four different systems.

Downstage Digital makes the back office of live events run like one system. We connect the booking, ticketing, crew scheduling, payroll and accounting tools you already pay for, and build the small custom pieces that fill the gaps between them.

The re-keying tax

The software got good. The glue between it didn't.

Venues run Prism or Opendate. Labor companies run Flex, LASSO or a scheduling app. Everyone runs QuickBooks. Then someone spends their night moving numbers from one to the next. That retyping is where money and sleep get lost.

01

Settlements rebuilt in Excel

Ticket, bar and merch revenue never land in one report, so the show P&L shows up days late.

02

Crew hours keyed in twice

Overtime, minimums and meal penalties get figured by hand, and payroll and client invoices drift apart.

03

Orders retyped from the website

Sub-rentals tracked on paper, damage fees chased by email, and nobody can say what a job actually made.

Who we serve

Three businesses. Same shows.

The venue books it, the labor company staffs it, the rental house supplies the gear. We work across all three because they all work the same nights.

Live music operators

Independent venues · Promoters · Festivals · Production and AV companies

  • One show P&L that pulls settlements, tickets, bar and merch together
  • Cross-market reporting across multiple ticketing contracts
  • Post-event reconciliation and vendor payouts without the spreadsheet marathon
Labor brokers

Stagehand and crew companies · Event staffing agencies · Union signatory employers

  • Clock-in data turned into payroll-ready hours, with your rate rules applied
  • Overtime, minimum calls, meal penalties and union scales calculated the same way every time
  • Clean time and pay records that stand up when compliance questions come
Equipment rental

AV, lighting, staging and backline · Tent and party rental · Touring backline shops

  • Web orders flowing straight into your rental system, no retyping
  • Sub-rentals, crew time, delivery and damage charges tied to the job
  • True profit per job and use rate per item
Start here

The Ops Audit

A two-week, fixed-price review of how data moves through your business. We map every system you use, count the hours lost to re-keying, and hand back a prioritized fix list with prices attached. If you go ahead with a build within 30 days, the audit fee is credited toward it.

  • Map every system and every handoff between them
  • Measure the hours and errors that retyping costs you
  • Prioritize the fixes by payback, each with a price
Book an audit

Packages

Fixed scope. Fixed price. Explained in one call.

Every build is priced for the outcome, not by the hour, and comes with ongoing support so it keeps working when a vendor changes something.

STBVenues · Promoters

Show-to-Books

Pulls final settlements from Prism or Opendate along with ticket, bar and merch sales into one show P&L, then posts it to QuickBooks automatically.

CTPCrew · Staffing

Crew-to-Pay

Takes clock-in data from your crew app, applies your rate rules (overtime, minimums, meal penalties, union scales) and pushes clean hours to payroll and client invoices.

GTCRental companies

Gear-to-Cash

Feeds web orders, sub-rentals, crew time and damage or late fees into your rental system and QuickBooks, and reports profit per job and use rate per item.

LDBOwners · GMs

Live Dashboard

One screen with show or job margin, labor cost, AR aging and cash, refreshed every day. For owners who are tired of waiting on month-end to know how they did.

Also on the rider

  • Managed support. We watch your integrations, fix breaks when a vendor updates their software, and handle small changes each month.
  • Systems selection and migration. Moving off spreadsheets, or from one ticketing or rental platform to another.
  • Client and crew portals. Promoters ordering crew, hands checking call sheets and pay stubs.
  • AI-assisted tools. Automatic call sheets, settlement anomaly checks and triage for booking inquiries.

How it works

Run of show

You talk to the same people from the first call to go-live. Nothing reaches you until we've tested it against your real show or payroll data.

  1. 01

    Discovery

    Audit call, system access, and a plain-language spec you sign off on before anything is built.

  2. 02

    Technical spec

    Your spec becomes data mappings, connection points and test cases.

  3. 03

    Build

    One-week sprints, with a short recorded demo at the end of each so you always know where things stand.

  4. 04

    Test on real data

    We run it against your actual settlements, timesheets or orders and check the numbers before you see it.

  5. 05

    Go-live

    A walkthrough with your team and a one-page runbook that explains what runs, when, and what to do if something looks off.

  6. 06

    Monitoring

    Alerts on failed syncs and fixes inside an agreed window, so a vendor update doesn't turn into your problem.

Why us

We know what a settlement is.

Holds, settlements, call times, overtime, 1099 versus W-2. We speak the language, so you don't spend the first month teaching it.

If you're consideringHere's the difference
Doing nothing, or hiring another person to retype itThe audit shows exactly what retyping costs you, and the fix is usually priced below one part-time salary.
Wiring it up yourself in Zapier or MakeThose break on complex rate rules and settlement logic, and nobody owns it when it fails. We do.
A general IT or dev shopThey'll learn your business on your dime. We already know what a call time and a meal penalty are.
Switching to an all-in-one platformExpensive, disruptive, and often tied to a ticketing contract. We make the tools you already like work together.

Your data

Payroll data deserves care.

  • Least-privilege access. We connect through dedicated accounts with only the permissions the job needs. No shared personal logins.
  • Sensitive data stays home. SSNs and bank details stay in your systems. Our integrations move hours and totals, not identities, wherever possible.
  • Documented and handed over. Every build ships with a runbook, so you're never locked out of how your own business works.

Tools we work with

Prism.fmOpendateEtixEventbriteDICEAXSToastSquareFlexLASSOShiftboardRentmanCurrent RMSBooqableGoodshuffle ProQuickBooksADPGusto

Product names are trademarks of their respective owners. Downstage Digital is an independent firm and is not affiliated with or endorsed by these companies.

Get in touch

How many hours a week does your team spend rebuilding settlements in Excel?

Tell us what you run and where it hurts. We'll reply within one business day to set up a short call, and if it makes sense, scope an Ops Audit.

Based inKnoxville, Tennessee
ServingKnoxville, Nashville, Chattanooga, Asheville, Atlanta and the Southeast